Patient Services Specialist II: Scheduling & Coordination

Cedars-Sinai; Los Angeles (CA); On-site; USD 38,000 - 64,000; Full time

Job summary

The Patient Service Representative II (PSR II) at Cedars-Sinai Medical Center provides clerical and administrative support for high-volume patient coordination in licensed clinics. This cross-trained role supports multiple providers and serves as a key resource for scheduling and frontline patient care.

Responsibilities include answering and triaging calls, scheduling and authorizations for appointments and surgeries, performing insurance verification, processing referrals, organizing patient

Qualifications

• High School Diploma or GED required.
• At least 2 years of experience working with insurance companies and obtaining authorizations.

Responsibilities

• Answering and triaging calls- directing to appropriate individuals or departments.
• Scheduling and authorization for appointments, surgeries, and ancillary services.
• Perform insurance verification functions.
• Process and track all incoming and outgoing referrals.
• Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.
• Assist in all work assignments.

Education

High School Diploma/GED

Job description

The Patient Service Representative II (PSR II) at Cedars-Sinai Medical Center provides clerical and administrative support for high-volume patient coordination in licensed clinics. This cross-trained role supports multiple providers and serves as a key resource for scheduling and frontline patient care.

Responsibilities include answering and triaging calls, scheduling and authorizations for appointments and surgeries, performing insurance verification, processing referrals, organizing patient