Patient Service Representative II - General Surgery Clinic

Cedars-Sinai; Los Angeles (CA); On-site; USD 38,000 - 48,000; Full time

Job summary

A leading medical center in Los Angeles seeks a Patient Service Representative II. This role involves clerical support, complex scheduling, and insurance coordination. Candidates should have a High School Diploma and 2+ years of relevant experience. The position requires strong organizational skills and attention to detail.

Qualifications

• At least 2 years of experience working with insurance companies.
• Ability to obtain authorizations.

Responsibilities

• Provide clerical and administrative support in a clinic.
• Handle high volume of patient coordination and complex scheduling.
• Direct calls and assist in work assignments.

Skills

Insurance verification

Appointment scheduling

Call triaging

Education

High School Diploma/GED

Job description

Overview

Patient Service Representative II - General Surgery Clinic at Cedars-Sinai Medical Center.

Responsibilities

The Patient Service Representative II (PSR II), following established practices, policies, and guidelines, provides clerical and administrative support/duties while handling high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center. The PSR II is cross-trained to cover multiple providers and is a resource.

• Answering and triaging calls- directing to appropriate individuals or departments.
• Scheduling and authorization for appointments, surgeries, and ancillary services.
• Perform insurance verification functions.
• Process and track all incoming and outgoing referrals.
• Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.
• Assist in all work assignments.

Qualifications

Required Qualifications:

• High School Diploma/GED.
• 2 + years of experience working with insurance companies and obtaining authorizations.