Patient Service Representative II - General Surgery Clinic

Cedars-Sinai; Los Angeles (CA); On-site; USD 38,000 - 64,000; Full time

Job summary

The Patient Service Representative II (PSR II) at Cedars-Sinai Medical Center provides clerical and administrative support for high-volume patient coordination in licensed clinics. This cross-trained role supports multiple providers and serves as a key resource for scheduling and frontline patient care.

Responsibilities include answering and triaging calls, scheduling and authorizations for appointments and surgeries, performing insurance verification, processing referrals, organizing patient

Qualifications

• High School Diploma or GED required.
• At least 2 years of experience working with insurance companies and obtaining authorizations.

Responsibilities

• Answering and triaging calls- directing to appropriate individuals or departments.
• Scheduling and authorization for appointments, surgeries, and ancillary services.
• Perform insurance verification functions.
• Process and track all incoming and outgoing referrals.
• Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.
• Assist in all work assignments.

Education

High School Diploma/GED

Job description

Job Description

Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year, 3 years in a row. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California and #2 in the Nation by U.S. News Best Hospitals!

Why work here?

Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

What will you be doing in this role?

The Patient Service Representative II (PSR II), following established practices, policies, and guidelines, provides clerical and administrative support/duties while handling high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center. The PSR II is cross- trained to cover multiple providers and is a resource.

These responsibilities include:

• Answering and triaging calls- directing to appropriate individuals or departments.
• Scheduling and authorization for appointments, surgeries, and ancillary services.
• Perform insurance verification functions.
• Process and track all incoming and outgoing referrals.
• Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.
• Assist in all work assignments.

Qualifications

Required Qualifications

• High School Diploma/GED.
• 2 + years of experience working with insurance companies and obtaining authorizations.