Patient Services Specialist II - Patient Access & Scheduling

Baylor Scott & White Health; Temple (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition Reimbursement

PTO Day 1

Job summary

Baylor Scott & White Health in Temple, TX is seeking a Patient Services Specialist 2 to provide administrative support in a physician's office, clinic, or related area. You will help with patient check-in/check-out, scheduling, insurance verification, and phone inquiries, delivering high-quality, patient-centered care.

You will register patients, verify demographics, process payments, and assist with medical records and junior staff.

Qualifications

• H.S. Diploma or GED equivalent required.
• Minimum 1 year of experience in patient services or related role.
• Strong listening, communication, and customer service skills.

Responsibilities

• Assist patients and visitors by performing duties like check-in, check-out, scheduling, insurance verification, and answering phone inquiries.
• Arrange follow-up visits and referral appointments.
• Register patients by collecting and verifying insurance information and updating records.
• Process payments and generate daily payment reports; manage cash drawer.
• Provide accurate patient, medical, financial, or procedural information to patients or approved entities.
• Support training, mentoring and help to junior staff as requested.

Education

H.S. Diploma/GED Equivalent

Job description

Baylor Scott & White Health in Temple, TX is seeking a Patient Services Specialist 2 to provide administrative support in a physician's office, clinic, or related area. You will help with patient check-in/check-out, scheduling, insurance verification, and phone inquiries, delivering high-quality, patient-centered care.

You will register patients, verify demographics, process payments, and assist with medical records and junior staff.