Patient Services Specialist I

Good Shepherd Rehabilitation; New Britain Township (Bucks County); On-site; USD 35,000 - 45,000; Full time

Job summary

Good Shepherd Rehabilitation is seeking an administrative professional to greet visitors and guide them to the right staff, while maintaining a positive patient experience. The role includes insurance verification, scheduling, and managing medical records with strict confidentiality.

The candidate will support billing processes, assist with denials and authorizations, and help maintain a clean, safe environment.

Qualifications

• High School Diploma required; Associate's degree preferred.
• IDX Certification required; Sunrise Billing certification may be required.

Responsibilities

• Greet visitors, ascertain purpose of visit and direct to staff.
• Verify insurance and assist with authorizations and patient responsibility forms.
• Schedule, cancel and confirm patient appointments.
• Manage medical records and maintain confidentiality.
• Assist billing with insurance denials and claim processing.
• Support clinical staff and ensure clean, safe work environment.

Skills

AIDET usage

Patient service

Communication

Multi-tasking

Professionalism

Education

High School Diploma

Associate's Degree

IDX Certification

Sunrise Billing system certification

Tools

Sunrise Billing

Job description

Good Shepherd Rehabilitation is seeking an administrative professional to greet visitors and guide them to the right staff, while maintaining a positive patient experience. The role includes insurance verification, scheduling, and managing medical records with strict confidentiality.

The candidate will support billing processes, assist with denials and authorizations, and help maintain a clean, safe environment.