Patient Services Specialist, Hybrid Options and Impact

University Of Michigan; Brighton (MI); On-site; USD 43,056 - 62,462; Full time

Benefits offered by this job

Excellent medical, dental and vision coverage

Retirement savings match

Job summary

A prominent educational institution in Brighton is seeking a Patient Services Associate to provide exceptional service to patients and families. Responsibilities include assisting with check-in/out, scheduling appointments, and performing insurance verifications. The ideal candidate should have a high school diploma and customer service experience. This role offers flexibility in work hours and excellent benefits, fostering a supportive environment for all team members.

Qualifications

• Graduation from high school or an equivalent combination of education and experience.
• 0-2 years of related experience preferred.
• Excellent customer service skills and cheerful demeanor.

Responsibilities

• Receive and assist patients with check-in and check-out services.
• Schedule patient appointments and tests.
• Perform insurance verifications and update patient information.

Skills

Customer service experience

Multitasking abilities

Interpersonal skills

Communication skills

Education

High school diploma or equivalent

Tools

MiChart (EPIC-Cadence) system

Job description

A prominent educational institution in Brighton is seeking a Patient Services Associate to provide exceptional service to patients and families. Responsibilities include assisting with check-in/out, scheduling appointments, and performing insurance verifications. The ideal candidate should have a high school diploma and customer service experience. This role offers flexibility in work hours and excellent benefits, fostering a supportive environment for all team members.