Patient Billing & Support Specialist - Hybrid

University of Texas; Austin (TX); Hybrid; USD 40,500 - 49,500; Full time

Benefits offered by this job

Health insurance

Retirement plan eligibility

Flexible work schedule

Job summary

A leading educational institution in Austin is seeking a Patient Financial Services Phone Representative who will manage patient accounts and handle billing inquiries. This role involves coordinating with insurance companies, processing payments, and ensuring excellent customer service. Candidates should possess a High School Diploma and have at least 1 year of experience in healthcare billing or customer service. A hybrid work schedule is available after onboarding and a successful performance review.

Qualifications

• Must have at least 1 year of experience in healthcare billing or customer service.
• Relevant education and experience may be substituted as appropriate.
• Experience in revenue cycle management or medical billing preferred.

Responsibilities

• Manage patient accounts and handle inquiries regarding billing.
• Verify patient insurance eligibility and benefits.
• Process payments and set up payment plans.

Skills

Customer Service

Billing Inquiry Handling

Communication

Education

High School Diploma/GED

Associate's Degree in healthcare administration

Job description

A leading educational institution in Austin is seeking a Patient Financial Services Phone Representative who will manage patient accounts and handle billing inquiries. This role involves coordinating with insurance companies, processing payments, and ensuring excellent customer service. Candidates should possess a High School Diploma and have at least 1 year of experience in healthcare billing or customer service. A hybrid work schedule is available after onboarding and a successful performance review.