Patient Services Specialist | Grow with Impact & 5 Weeks PTO

Community Bridges; Page (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Generous PTO accrual (5 weeks!)

Medical, Dental, Vision, Disability, L

Hospital indemnity/ Critical Illness

Pet Insurance

Dependent Care Savings, Health Care S

401K with employer match - 100% vested

Wellness programs

Tuition Reimbursement and Scholarship

Job summary

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of programs across Arizona.

The Patient Services Specialist handles front-end operations including patient registration, demographic verification, and scheduling within the EHR/EPM system. The role requires excellent communication and customer service skills, with preferred education in Business or Healthcare and 1–3 years of relevant experience.

Qualifications

• Highschool Diploma or GED, Bachelor’s Degree in Business or Healthcare is preferred.
• 1- 3 years of experience with insurance verification and/or front desk experience in a medical office setting is preferred but not required of this position.
• Must have knowledge of AHCCCS, insurance, and strong customer service skills.
• Or equivalent combination of education and experience.

Responsibilities

• Register patients and verify demographics and insurance information.
• Create and maintain patient electronic charts in the EHR/EPM system.
• Answer clinic calls and route them as needed; schedule intake appointments.
• Notify clinical team when registration is completed and schedule follow-up visits as indicated.

Skills

Customer service

AHCCCS knowledge

Insurance verification

Front desk experience

Education

Highschool Diploma or GED

Bachelor’s Degree in Business or Healthcare

Job description

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of programs across Arizona.

The Patient Services Specialist handles front-end operations including patient registration, demographic verification, and scheduling within the EHR/EPM system. The role requires excellent communication and customer service skills, with preferred education in Business or Healthcare and 1–3 years of relevant experience.