Patient Access & Clinic Services Specialist

Community Bridges; Mesa (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

PTO 5 weeks

Medical Insurance

Dental Insurance

Vision Coverage

Disability Insurance

Life Insurance

401K

Wellness programs

Tuition Reimbursement

Scholarships

Job summary

Community Bridges, Inc. (CBI) is seeking a Patient Services Specialist to handle front-end operations at our Mesa clinic. You will register patients, verify demographics, and maintain electronic charts in the EHR/EPM system, coordinating with the clinical team to ensure smooth intake.

You will also verify insurance, identify amounts due, explore AHCCCS funding options when needed, and schedule follow-up appointments, contributing to a patient-centered, efficient clinical workflow.

Qualifications

• Highschool Diploma or GED required; Bachelor's Degree in Business or Healthcare preferred.
• 1-3 years of experience with insurance verification and/or front desk in medical settings preferred.
• Must have knowledge of AHCCCS, insurance, and strong customer service skills.

Responsibilities

• Register patients and verify demographics; create and maintain patient electronic charts.
• Answer incoming calls and route appropriately; schedule intake appointments in the EHR/EPM system.
• Complete insurance verifications and identify patient amounts due at time of service.
• Identify funding sources for uninsured patients and refer AHCCCS screening and application.
• Notify clinical team when registration is completed and schedule follow-up appointments as indicated.

Skills

Customer service

AHCCCS knowledge

Insurance verification

Front desk

Education

High School Diploma or GED

Bachelor’s Degree preferred in Business or Healthcare

Tools

EHR/EPM scheduling system

Job description

Community Bridges, Inc. (CBI) is seeking a Patient Services Specialist to handle front-end operations at our Mesa clinic. You will register patients, verify demographics, and maintain electronic charts in the EHR/EPM system, coordinating with the clinical team to ensure smooth intake.

You will also verify insurance, identify amounts due, explore AHCCCS funding options when needed, and schedule follow-up appointments, contributing to a patient-centered, efficient clinical workflow.