Patient Services Specialist – GI Clinic (Day Shift)

Pinehurst Medical Clinic; Pinehurst (NC); On-site; USD 20,664 - 27,552; Full time

Job summary

Pinehurst Medical Clinic is hiring a Patient Service Representative (PSR) to enhance the patient experience through direct contact with patients and medical staff. This role involves greeting patients, managing appointments, and providing information about insurance and payments. A high school diploma or GED is required, with preferred experience in a medical office. This is a full-time day shift position with no weekends or holidays, offering an hourly pay structure.

Qualifications

• High school diploma or general education degree (GED); or one to three months related experience and/or training.
• Strong interpersonal and communication skills required.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Serve as a liaison between patients and medical support staff.
• Check in patients and verify/update their information.
• Advise patients regarding financial obligations.
• Maintain the lobby and keep it organized.
• Coordinate physicians’ schedules and manage phone calls.

Skills

Customer service

Communication

Time management

Education

High school diploma or GED

Job description

Pinehurst Medical Clinic is hiring a Patient Service Representative (PSR) to enhance the patient experience through direct contact with patients and medical staff. This role involves greeting patients, managing appointments, and providing information about insurance and payments. A high school diploma or GED is required, with preferred experience in a medical office. This is a full-time day shift position with no weekends or holidays, offering an hourly pay structure.