Patient Services Specialist - Front Desk & Scheduling

Pinnacle Fertility, Inc.; Portland, Northern (OR, KY); Híbrido; USD 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare

Dental insurance

Vision insurance

PTO

Retirement plan

Descripción de la vacante

Pinnacle Fertility in Downtown Portland, OR seeks a Patient Services Representative to greet patients, verify insurance, and schedule appointments. This full-time onsite role supports clinical staff and ensures a seamless patient journey.

Qualifications include a high school diploma and 1–2 years in a medical/ front-desk setting. Bilingual Spanish is a plus; variety of shifts offered with competitive hourly pay.

Formación

• High school diploma or equivalent.
• 1-2 years of experience in a medical office, customer service, or front desk role.
• Strong communication, organizational, and multitasking skills.
• Bilingual in Spanish is a plus.

Responsabilidades

• Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments.
• Answer and manage incoming calls, schedule appointments, and support clinical staff.
• Maintain accurate patient records, process billing information, and collect copays.
• Ensure the reception area is clean, organized, and welcoming for all visitors.
• Assist with additional projects and administrative duties as assigned.

Conocimientos

Communication

Organization

Multitasking

Educación

High school diploma or equivalent

Herramientas

EMR software

Basic computer skills

Descripción del empleo

Pinnacle Fertility in Downtown Portland, OR seeks a Patient Services Representative to greet patients, verify insurance, and schedule appointments. This full-time onsite role supports clinical staff and ensures a seamless patient journey.

Qualifications include a high school diploma and 1–2 years in a medical/ front-desk setting. Bilingual Spanish is a plus; variety of shifts offered with competitive hourly pay.