Fertility Front Desk & Patient Experience Lead

Spring Fertility; Portland (OR); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Paid time off

BetterHelp therapy sessions

Commuter benefits

Home insurance discounts

Job summary

Spring Fertility is seeking a Front Desk Coordinator in Portland, OR to deliver an exceptional patient experience. You will greet patients, check in/out, manage the clinic schedule, and coordinate various appointments in a fast-paced environment.

The role requires strong interpersonal skills and a professional attitude. We offer competitive benefits including medical, dental, and vision plans, paid time off, and career development opportunities.

Qualifications

• Must have strong interpersonal and professional demeanor.
• Strong organizational and multi-tasking abilities.
• Able to provide excellent patient experience in a fast-paced setting.

Responsibilities

• Greet and check in/out patients, manage the clinic schedule.
• Coordinate appointments for patients and anesthesia for procedures.
• Process patient payments and support Finance with receipts.
• Advocate for patients and support team with a positive attitude.

Skills

Interpersonal skills

Professional attitude

Team player

Customer service

Education

Associate degree

Bachelor’s degree

Job description

Spring Fertility is seeking a Front Desk Coordinator in Portland, OR to deliver an exceptional patient experience. You will greet patients, check in/out, manage the clinic schedule, and coordinate various appointments in a fast-paced environment.

The role requires strong interpersonal skills and a professional attitude. We offer competitive benefits including medical, dental, and vision plans, paid time off, and career development opportunities.