Patient Services Specialist: Front Desk & Scheduling

Providence Health Plan Group; Mission Viejo (CA); Hybrid; USD 71,635,000 - 98,598,000; Full time

Job summary

The Patient Services Specialist – Journey Level at Providence offers front-office independence handling patient registration, appointment scheduling, insurance verification, and general clerical duties. You will be a core member of the care team, delivering compassionate service and ensuring smooth patient flow in a busy clinic.

We provide comprehensive benefits and a supportive culture focused on Know me, care for me, ease my way, with opportunities to grow within Providence Medical Foundation

Qualifications

• 1 year customer service, medical office, or healthcare experience (or)
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Register patients and collect required information.
• Schedule patient appointments and coordinate with care teams.
• Verify insurance eligibility and benefits details.
• Perform general clerical duties to support the front office.

Skills

Customer service

Healthcare experience

Front desk

Job description

The Patient Services Specialist – Journey Level at Providence offers front-office independence handling patient registration, appointment scheduling, insurance verification, and general clerical duties. You will be a core member of the care team, delivering compassionate service and ensuring smooth patient flow in a busy clinic.

We provide comprehensive benefits and a supportive culture focused on Know me, care for me, ease my way, with opportunities to grow within Providence Medical Foundation