Patient Services Specialist: Front-Office & Care Team

Providence Health Plan Group; Mission Viejo (CA); On-site; USD 34,000 - 47,000; Full time

Job summary

Providence Health Plan Group is seeking a Patient Services Specialist – Journey Level to handle core front-office tasks with growing independence. You will register patients, schedule appointments, verify insurance, and manage clerical duties while supporting the care team and patients with compassionate service.

The role emphasizes effective communication, operational excellence, and alignment with Providence’s mission of caring for everyone, especially the vulnerable, in a large network across

Qualifications

• 1 year customer service, medical office, or healthcare experience.
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Register patients and assist with appointment scheduling.
• Verify insurance and handle general clerical duties.
• Serve as a fully engaged member of the care team with effective communication and service orientation.

Skills

Customer service

Healthcare experience

Job description

Providence Health Plan Group is seeking a Patient Services Specialist – Journey Level to handle core front-office tasks with growing independence. You will register patients, schedule appointments, verify insurance, and manage clerical duties while supporting the care team and patients with compassionate service.

The role emphasizes effective communication, operational excellence, and alignment with Providence’s mission of caring for everyone, especially the vulnerable, in a large network across