Patient Access & Care Concierge

Providence Health & Services; Mission Viejo (CA); On-site; USD 71,635,000 - 98,764,000; Full time

Benefits offered by this job

401(k) with employer matching

Health, dental, vision insurance

Life and disability insurance

Paid time off including parental leave

Job summary

Providence Jobs is seeking a Patient Services Specialist at Journey Level to efficiently perform front‑office duties, including patient registration, appointment scheduling, and insurance verification. You will collaborate with care teams to support Providence patients and families with compassionate service and operational excellence.

The role emphasizes effective communication, independence, and teamwork within Providence’s patient‑centered mission and benefits package.

Qualifications

• 1 year customer service, medical office, or healthcare experience (or)
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Register patients and collect demographic information.
• Schedule appointments and manage calendar for providers.
• Verify insurance coverage and obtain authorizations when needed.
• Perform general clerical duties to support front-desk operations.

Skills

Customer service

Medical office experience

Healthcare experience

Job description

Providence Jobs is seeking a Patient Services Specialist at Journey Level to efficiently perform front‑office duties, including patient registration, appointment scheduling, and insurance verification. You will collaborate with care teams to support Providence patients and families with compassionate service and operational excellence.

The role emphasizes effective communication, independence, and teamwork within Providence’s patient‑centered mission and benefits package.