Patient Services Navigator

Providence; Eureka (CA); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Providence is seeking a Patient Services Specialist – Journey Level to handle front-office duties with increasing independence. You will register patients, schedule appointments, verify insurance, and perform general clerical tasks while delivering compassionate service.

This role supports the care team and the broader mission of caring for every patient. The ideal candidate has customer service or healthcare front-office experience and is ready to contribute to operational excellence in a busy

Qualifications

• 1 year customer service, medical office, or healthcare experience.
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Register patients at check-in and verify demographics.
• Schedule patient appointments and coordinate calendar.
• Verify patient insurance benefits and collect necessary information.
• Perform general clerical duties to support care teams.

Skills

Customer service

Healthcare experience

Job description

Providence is seeking a Patient Services Specialist – Journey Level to handle front-office duties with increasing independence. You will register patients, schedule appointments, verify insurance, and perform general clerical tasks while delivering compassionate service.

This role supports the care team and the broader mission of caring for every patient. The ideal candidate has customer service or healthcare front-office experience and is ready to contribute to operational excellence in a busy