Patient Services Specialist: Front Desk & Scheduling

Riggs Community Health; Lafayette (IN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

3 weeks PTO

Education reimbursements

Job summary

Riggs Community Health in Lafayette, IN is seeking a full-time Administrative and Front Desk role. You will handle front-desk duties, patient scheduling, registrations, and financial intakes with a focus on accessibility and compassionate care.

The position offers a 40-hour work week with no nights or overtime, a supportive training program, and generous benefits including paid holidays and PTO. This role supports our mission to provide affordable health care to Tippecanoe County.

Qualifications

• Customer service excellence
• Front desk experience or medical office background
• Ability to verify insurance and assist with registrations

Responsibilities

• Receive, screen, and route calls to appropriate destinations
• Greet patients and visitors professionally and courteously
• Schedule patient appointments and register new patients
• Verify and update registration and payer information at visits
• Perform financial intakes and determine sliding scale eligibility
• Verify Medicaid/Medicare eligibility and process payments
• Assist with insurance navigation and appointment scheduling
• Maintain continuity of care call list and support front desk cross-training

Job description

Riggs Community Health in Lafayette, IN is seeking a full-time Administrative and Front Desk role. You will handle front-desk duties, patient scheduling, registrations, and financial intakes with a focus on accessibility and compassionate care.

The position offers a 40-hour work week with no nights or overtime, a supportive training program, and generous benefits including paid holidays and PTO. This role supports our mission to provide affordable health care to Tippecanoe County.