Patient Services Pro - Front Desk & Care Coordination

Riggs Community Health; Northfield Village (IN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

3 weeks PTO

8 paid Holidays

Robust training program

Health benefits

Job summary

Riggs Community health Center in Lebanon, Indiana is hiring for a FT Admin and Support role with a pay range of $17.00–$18.00 hourly. The organization is an FQHC and PCMH-certified nonprofit with a welcoming culture and a robust training program designed to help you grow.

Expect a 40-hour week with no nights or overtime, occasional Saturdays. Full-time benefits include medical, dental, vision, up to $700 HSA contributions, disability, life, 401(k), 8 paid holidays, 3 weeks PTO, and education

Responsibilities

• Receives, screens and routes calls to appropriate destination.
• Greets public, staff, and others in a professional and courteous manner.
• Is a customer service champion.
• Makes patient appointments following provider scheduling guidelines
• Registers new patients in accordance with policies and procedures
• Verifies and updates registration and payer information at every patient visit.
• Performs financial intakes on all patients and calculates percent of poverty/eligibility for sliding scale fee.
• Verify insurance, Medicaid and Medicare eligibility.
• Accepts payments, issues receipts and reconciles cash drawers daily.
• Applies eligible patients for presumptive eligibility insurance through the Medicaid Web Interchange and schedules appointments with insurance navigators to complete application
• Consistently meets a continuity of care call list goal each month
• Cross trained on all front desk positions including lobby, pediatrics, adult, prenatal women’s health, behavioral health, and dental.

Job description

Riggs Community health Center in Lebanon, Indiana is hiring for a FT Admin and Support role with a pay range of $17.00–$18.00 hourly. The organization is an FQHC and PCMH-certified nonprofit with a welcoming culture and a robust training program designed to help you grow.

Expect a 40-hour week with no nights or overtime, occasional Saturdays. Full-time benefits include medical, dental, vision, up to $700 HSA contributions, disability, life, 401(k), 8 paid holidays, 3 weeks PTO, and education