Patient Services Specialist — 40-Hour Week, No Overtime

Riggs Community Health Center, Inc.; Lebanon (IN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

3 Weeks PTO

8 Paid Holidays

Medical, Dental, Vision

HSA contributions

401(k)

Job summary

Riggs Community Health Center, Inc. is seeking a full-time Admin and Support specialist in Lebanon, IN to manage front desk operations, greet patients, answer calls, and help with scheduling and registrations.

The role offers a stable 40-hour week with no nights or overtime, plus a robust benefits package including medical, dental, and vision coverage, an HSA with employer contributions, 3 weeks PTO, and 8 paid holidays.

Qualifications

• Experience in medical front desk or administrative support preferred.
• Strong communication and interpersonal skills.
• Ability to verify insurance and determine eligibility.

Responsibilities

• Greet patients and answer calls in a courteous, professional manner.
• Schedule patient appointments per provider guidelines.
• Register new patients and verify payer information.
• Perform financial intakes and determine sliding scale eligibility.
• Verify Medicaid/Medicare eligibility and assist with payments.
• Cross-trained to support multiple front desk roles.

Skills

Customer service

Front desk

Phone handling

Appointment scheduling

Insurance verification

Medical office experience

Tools

Medicaid Web Interchange

Cash handling

Job description

Riggs Community Health Center, Inc. is seeking a full-time Admin and Support specialist in Lebanon, IN to manage front desk operations, greet patients, answer calls, and help with scheduling and registrations.

The role offers a stable 40-hour week with no nights or overtime, plus a robust benefits package including medical, dental, and vision coverage, an HSA with employer contributions, 3 weeks PTO, and 8 paid holidays.