Patient Experience Coordinator

Methodist-Health-System; North Richland Hills (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Health System in the Dallas area is seeking a Front Desk Clerk to greet, instruct and schedule patients, register them into the computer system, and determine their insurance benefits.

As a liaison between patients and clinical support staff, you will check in patients, verify demographics and insurance information, collect payments, and maintain a neat, efficient reception area. Monday to Friday, 8 AM–5 PM.

Qualifications

• High school education or equivalent.
• 2 years in a front office using Medical Management software preferred.
• Typing or data entry experience.
• Working knowledge of medical terminology and coding preferred.

Responsibilities

• Greets patients in a prompt, courteous and helpful manner.
• Checks-in patients, verifies and updates demographic and insurance information to the medical record.
• Collects payments and enters charges into computer system.
• Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.
• Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.
• Proficiency with medical office technology systems.
• Maintains work area and reception area in neat and orderly manner.
• Advises Office Manager of problems and concerns in the Front Office and helps in problem solving.
• Attends educational and staff meetings as scheduled.
• Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation.
• Must be able to support the clinic efficiency and cohesion.

Skills

Front desk experience

Medical terminology knowledge

Data entry

Typing speed

Education

High school diploma or equivalent

Tools

Medical Management software

Job description

Methodist Health System in the Dallas area is seeking a Front Desk Clerk to greet, instruct and schedule patients, register them into the computer system, and determine their insurance benefits.

As a liaison between patients and clinical support staff, you will check in patients, verify demographics and insurance information, collect payments, and maintain a neat, efficient reception area. Monday to Friday, 8 AM–5 PM.