Patient Service Front Office Specialist (Insurance&Intake)

Baylor Scott & White Institute for Rehabilitation; Austin (TX); On-site; USD 24,796 - 34,440; Full time

Job summary

A healthcare provider in Austin, TX is seeking a Patient Service Specialist to coordinate patient appointments, verify insurance, and provide excellent customer service. The ideal candidate has a high school diploma and customer service experience. This full-time entry-level role requires adaptability and the ability to travel to multiple clinics, offering compensation between $18 - $25 per hour based on experience.

Qualifications

• Entry-level position requiring strong organizational and customer service skills.
• Must be adaptable and able to work both independently and as part of a team.
• Willingness to travel to other locations as needed.

Responsibilities

• Coordinates patient appointments to minimize cancellations.
• Registers patient information ensuring accuracy in electronic records.
• Verifies patient insurance and explains financial responsibilities.
• Collects copays from patients at each visit.
• Maintains medical documents and reconciles charges daily.
• Responds to information requests from patients and other departments.

Skills

Organizational skills

Adaptability

Customer service

Communication skills

Education

High school diploma or GED

Job description

A healthcare provider in Austin, TX is seeking a Patient Service Specialist to coordinate patient appointments, verify insurance, and provide excellent customer service. The ideal candidate has a high school diploma and customer service experience. This full-time entry-level role requires adaptability and the ability to travel to multiple clinics, offering compensation between $18 - $25 per hour based on experience.