Patient Services Specialist — Front Desk Leader

OrthoAtlanta; Fayetteville (GA); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Front-desk leadership

fast-paced medical office setting

patient-centered teamwork

Job summary

OrthoAtlanta in Fayetteville, GA seeks a Patient Services Representative to greet patients, manage check-in/out, and support front desk operations in a fast-paced orthopedic clinic.

You will collect payments, schedule visits, and input data into the EMR, ensuring accurate patient information and smooth clinic flow. A high school diploma and 2+ years in medical office preferred; Epic EMR experience a plus.

Qualifications

• Experience in a medical office or clinical setting is preferred.
• Familiarity with medical terminology.
• Strong customer service and patient-focused demeanor.
• Attention to detail and discretion with patient information.

Responsibilities

• Greet patients, check in/out, and answer questions about appointments.
• Collect co-pays and balances, explaining policies.
• Schedule appointments and manage patient communications.
• Input patient data into the EMR system.
• Maintain front office organization and support clinic flow.

Skills

Customer service

Communication

Organizational skills

Multitasking

Time management

Professional demeanor

Education

High School Diploma or equivalent

Tools

EMR systems (Epic a plus)

Job description

OrthoAtlanta in Fayetteville, GA seeks a Patient Services Representative to greet patients, manage check-in/out, and support front desk operations in a fast-paced orthopedic clinic.

You will collect payments, schedule visits, and input data into the EMR, ensuring accurate patient information and smooth clinic flow. A high school diploma and 2+ years in medical office preferred; Epic EMR experience a plus.