Patient Services Specialist Front Desk (Healthcare)

Optum; Shenandoah (TX); On-site; USD 25,000 - 44,000; Part time

Job summary

Kelsey-Seybold Clinic is seeking a Per-diem ASR II in The Woodlands to support patient registration, check-in/out, and billing processes. The role emphasizes high-quality customer service, accurate data entry, and efficient patient flow in a busy healthcare setting.

The position requires experience in healthcare front desk tasks, cash handling, and proficiency with Windows-based software and Epic Front Desk. Per-diem hours and competitive pay align with local markets.

Qualifications

• High School diploma or G.E.D.

Responsibilities

• Collaborate with patients to deliver excellent customer service and satisfaction.
• Process check-in/check-out on POS; collect fees and payments.
• Assist with patient registration and insurance data; update demographics in Epic; answer questions.
• Manage cash control procedures.
• Perform other duties as assigned

Skills

Customer service

Cash handling

Verbal communication

Written communication

Professional presentation

Basic math

English proficiency

Computer skills

Teamwork

Windows software

Education

High School diploma or G.E.D

Associate or bachelor’s Degree in related field

Tools

Epic Front Desk

Microsoft Word/Excel

EMR systems

Windows based software

Job description

Kelsey-Seybold Clinic is seeking a Per-diem ASR II in The Woodlands to support patient registration, check-in/out, and billing processes. The role emphasizes high-quality customer service, accurate data entry, and efficient patient flow in a busy healthcare setting.

The position requires experience in healthcare front desk tasks, cash handling, and proficiency with Windows-based software and Epic Front Desk. Per-diem hours and competitive pay align with local markets.