Patient Access & Registration Specialist II

UnitedHealth Group; Pearland (TX); On-site; USD 25,000 - 44,000; Full time

Job summary

Kelsey-Seybold Clinic, part of the Optum family of businesses, is seeking an ASR II to assist patients with check-in and check-out, registration, and cashiering at the Pearland location. The role requires a friendly, professional demeanor and a neat, organized work area to ensure smooth patient flow.

Ideal candidates have a high school diploma or GED, 1+ year of customer service, and 1+ year of cash handling experience, with healthcare experience preferred.

Qualifications

• High School diploma or GED required.
• 1+ years direct face-to-face customer service experience.
• 1+ years cash handling or collections experience.
• Experience in a medical office or healthcare setting preferred or cross-trained.

Responsibilities

• Assist patients with check-in and check-out functions.
• Handle registration and cashiering accurately and promptly.
• Maintain a neat, professional appearance and organized work area.

Skills

Customer service

Cash handling

Verbal and written communication

English proficiency

Professional presentation

Education

High School diploma or GED

Associate or bachelor's degree

Tools

Windows-based software

MS Word and Excel

Job description

Kelsey-Seybold Clinic, part of the Optum family of businesses, is seeking an ASR II to assist patients with check-in and check-out, registration, and cashiering at the Pearland location. The role requires a friendly, professional demeanor and a neat, organized work area to ensure smooth patient flow.

Ideal candidates have a high school diploma or GED, 1+ year of customer service, and 1+ year of cash handling experience, with healthcare experience preferred.