Patient Services Specialist: Front Desk & EHR Data Entry

Community-Health-Centers-of-South-Central-Texas; Luling (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Health Centers of South Central Texas is seeking a Customer Service Representative to support the Luling location. The role focuses on patient registration, scheduling, and accurate data entry into the EHR system to ensure smooth clinic operations.

The CSR will provide excellent customer service, help check in/out patients, verify insurance, and collaborate with clinical and administrative teams to address patient needs in a fast-paced environment.

Qualifications

• High school diploma or equivalent is preferred.
• Experience in healthcare front desk or patient registration is a plus.
• Ability to handle sensitive information with discretion.

Responsibilities

• Register patients and collect required information.
• Check in/out patients and verify insurance eligibility.
• Schedule appointments and manage release of information.
• Maintain accurate records of patient interactions and transactions.
• Enter client information into the EHR system.

Skills

Customer service

Clerical skills

Data entry

EHR data entry

Insurance eligibility

Tools

EHR system

Job description

Community Health Centers of South Central Texas is seeking a Customer Service Representative to support the Luling location. The role focuses on patient registration, scheduling, and accurate data entry into the EHR system to ensure smooth clinic operations.

The CSR will provide excellent customer service, help check in/out patients, verify insurance, and collaborate with clinical and administrative teams to address patient needs in a fast-paced environment.