Patient Services Specialist: Front Desk & Care Experience

Wooster Community Hospital; Wooster (OH); On-site; USD 18,000 - 30,000; Full time

Job summary

Bloomington Surgical Associates is seeking a Patient Services Specialist to ensure smooth front-office operations in Wooster, OH. The role acts as the touchstone between patients, clinical staff, and physicians, delivering professional service and accurate records management.

Responsibilities include greeting patients, scheduling, using practice management software, handling insurance forms, and preserving patient confidentiality while supporting efficient clinic operations.

Qualifications

• High School Diploma or GED required or equivalent.
• Associate degree in business administration or similar concentration a plus.
• Excellent communication and multitasking abilities.

Responsibilities

• Greet patients and visitors, answer routine questions, schedule appointments, and maintain records.

Skills

Active listening

Customer service

Multi-tasking

Flexibility

Time management

Organization

Data entry

Professionalism

Problem solving

Interpersonal skills

Teamwork

Education

High School Diploma or GED

Associate degree in business administration

Job description

Bloomington Surgical Associates is seeking a Patient Services Specialist to ensure smooth front-office operations in Wooster, OH. The role acts as the touchstone between patients, clinical staff, and physicians, delivering professional service and accurate records management.

Responsibilities include greeting patients, scheduling, using practice management software, handling insurance forms, and preserving patient confidentiality while supporting efficient clinic operations.