Pain Management Front Office Coordinator

Wooster Community Hospital; Wooster (OH); On-site; USD 17,000 - 30,000; Full time

Job summary

Bloomington Medical Services in Wooster, OH is seeking a Patient Services Specialist to keep the front office running smoothly and serve as the touchstone between patients, clinical staff, and physicians.

The role involves greeting patients, scheduling, handling records and insurance forms, and ensuring confidentiality and efficiency in a busy office setting. Requires strong communication and organizational skills; 40 hours per week.

Qualifications

• High School Diploma or GED required.
• Associate degree in business administration or similar concentration a plus.

Responsibilities

• Greet patients, answer routine questions, schedule appointments, and maintain records.
• Use practice management software and patient portal to manage scheduling and records.
• Assist patients with insurance forms and records.
• Maintain a calm reception area and ensure timely patient flow.
• Obtain prior authorizations as required.
• Protect patient confidentiality and follow policies.
• Contribute to team and support office operations.

Skills

Active listening

Communication skills

Customer service

Multi-tasking

Flexibility

Time management

Organization

Data entry

Professionalism

Teamwork

Interpersonal skills

Education

High School Diploma or GED

Associate degree in business administration or similar

Tools

Practice management software

Patient portal

Appointment reminder systems

Job description

Bloomington Medical Services in Wooster, OH is seeking a Patient Services Specialist to keep the front office running smoothly and serve as the touchstone between patients, clinical staff, and physicians.

The role involves greeting patients, scheduling, handling records and insurance forms, and ensuring confidentiality and efficiency in a busy office setting. Requires strong communication and organizational skills; 40 hours per week.