Healthcare Office Coordinator: Elevate Patient Experience

Wooster Community Hospital; Wooster (OH); On-site; USD 42,000 - 48,000; Full time

Job summary

Bloomington Medical Services in Wooster, OH, is seeking a dedicated Medical Office Coordinator for the Now Clinic. This full-time professional role supports the practice manager by organizing patient appointments, maintaining medical records, handling billing, and ensuring HIPAA compliance to deliver high-quality care.

Responsibilities include coordinating clinic workflow, communicating with staff, patients, and insurers, and preparing reports for audits.

Qualifications

• High school diploma or equivalent; Associate’s degree in healthcare administration or related field preferred.
• Minimum of 2 years experience in a medical office or healthcare administrative role.
• Proficiency with electronic health record (EHR) systems and medical office software.
• Strong knowledge of medical terminology, billing procedures, and healthcare regulations including HIPAA.
• Excellent organizational, communication, and interpersonal skills.

Responsibilities

• Manage daily scheduling of patient appointments and coordinate with medical staff to optimize clinic workflow.
• Maintain and update patient medical records accurately in compliance with HIPAA and other regulatory standards.
• Handle billing, insurance claims processing, and follow-up on outstanding payments to ensure financial accuracy.
• Serve as the primary point of contact for patients, addressing inquiries, providing information, and resolving issues promptly.
• Coordinate communication between healthcare providers, patients, and external agencies to facilitate seamless care delivery.
• Oversee office supply inventory and ensure the maintenance of a clean, organized, and professional office environment.
• Assist in the preparation of reports and documentation required for audits, compliance, and quality assurance purposes.

Skills

EHR systems

Medical billing

Scheduling

HIPAA compliance

Organizational skills

Communication skills

Interpersonal skills

Customer service

Education

High school diploma

Associate’s degree in healthcare administration

Tools

EHR software

Microsoft Office

Scheduling software

Job description

Bloomington Medical Services in Wooster, OH, is seeking a dedicated Medical Office Coordinator for the Now Clinic. This full-time professional role supports the practice manager by organizing patient appointments, maintaining medical records, handling billing, and ensuring HIPAA compliance to deliver high-quality care.

Responsibilities include coordinating clinic workflow, communicating with staff, patients, and insurers, and preparing reports for audits.