Patient Services Specialist — Front Desk & Care Coordination

CH_050 Cayuga Medical Center at Ithaca, Inc.; Village of Cayuga Heights (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health System is seeking a Patient Services Representative for an onsite role in Ithaca, NY. The position involves supporting clinicians, managing patient check-ins, and handling administrative tasks with a focus on accurate data entry and courteous service.

Responsibilities include scheduling, updating patient records, collecting co-pays, and triaging calls. Previous medical office exposure is a plus, and a high school diploma is required.

Qualifications

• Schedule patient appointments and manage front-desk duties.
• Strong time management and prioritization abilities.
• Proficient computer skills with Medent and Microsoft Office.

Responsibilities

• Check in patients upon arrival.
• Verify/update patient demographics and collect balances/co-pays.
• Assist with scheduling labs, x-rays, procedures, or testing.
• Take messages and triage phone calls.

Skills

Scheduling appointments

Time management

Customer service

Computer skills

Education

High school diploma or equivalent

Tools

Medent

Microsoft Office

Job description

Cayuga Health System is seeking a Patient Services Representative for an onsite role in Ithaca, NY. The position involves supporting clinicians, managing patient check-ins, and handling administrative tasks with a focus on accurate data entry and courteous service.

Responsibilities include scheduling, updating patient records, collecting co-pays, and triaging calls. Previous medical office exposure is a plus, and a high school diploma is required.