Onsite Patient Services Specialist

Centralus Health; Town of Ithaca (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health in Ithaca, NY is seeking a Patient Services Representative to support front desk and clinical staff in a busy primary care setting. You will check in patients, verify demographics, collect payments, and coordinate scheduling and testing with care teams.

The role requires strong organizational skills, basic computer proficiency (Medent and MS Office), and a high school diploma. Prior medical office experience is preferred and on-site work is required.

Qualifications

• Schedule patient appointments.
• Good time management and prioritization skills.
• Good computer skills.

Responsibilities

• Check in patients upon arrival
• Verify/update patient demographics
• Collect outstanding balances and co-pays
• Assist with scheduling labs, x-rays, procedures, or testing; send orders
• Take messages and triage phone calls

Skills

Schedule patient appointments

Time management and prioritization

Computer literate

Education

High school diploma or equivalent

College-level healthcare support training (preferred)

Tools

Medent

Microsoft Office

Job description

Cayuga Health in Ithaca, NY is seeking a Patient Services Representative to support front desk and clinical staff in a busy primary care setting. You will check in patients, verify demographics, collect payments, and coordinate scheduling and testing with care teams.

The role requires strong organizational skills, basic computer proficiency (Medent and MS Office), and a high school diploma. Prior medical office experience is preferred and on-site work is required.