Patient Services Specialist | Front Desk & Admissions

Cayuga Health System; Town of Ithaca (NY); On-site; USD 27,000 - 32,000; Full time

Job summary

Cayuga Health System is seeking a Patient Service Representative to support patient intake, payments, and clerical duties on site in Ithaca, NY. The role requires a high school diploma and strong communication skills, with preference for healthcare-related training.

The team emphasizes equity and excellent patient care, offering a supportive workplace and opportunities for professional development. The position involves greeting patients, verifying demographics, processing payments, and handling

Qualifications

• High school diploma or equivalent.
• Professional manner and appearance.
• Strong interpersonal and communication skills.
• Meticulous attention to detail.
• Ability to work independently.
• Good time management and prioritization skills.
• College-level healthcare training preferred.

Responsibilities

• Patient intake, greet and check-in patients/verify/update patient demographics
• Assist patients with filling out consent forms
• Receive and process cash and credit card payments for medical services rendered
• Initiate calls, pages and triage phone calls.
• Assists in admissions, discharges, transfers and fulfills other customer service or clerical duties

Skills

Strong interpersonal and communication

Professional demeanor

Ability to work independently

Good time management

Meticulous attention to detail

Education

High school diploma or equivalent

Tools

EMR systems

Microsoft Office Suite

Job description

Cayuga Health System is seeking a Patient Service Representative to support patient intake, payments, and clerical duties on site in Ithaca, NY. The role requires a high school diploma and strong communication skills, with preference for healthcare-related training.

The team emphasizes equity and excellent patient care, offering a supportive workplace and opportunities for professional development. The position involves greeting patients, verifying demographics, processing payments, and handling