Patient Access & Services Specialist

cayugahealthsystem; Town of Ithaca (NY); On-site; USD 25,485 - 31,684; Part time

Job summary

Cayuga Health System in Town of Ithaca is seeking a Patient Service Representative responsible for patient intake, assisting patients with forms, and managing payments in a professional medical environment. The ideal candidate will possess strong organizational skills, interpersonal communication abilities, and meticulous attention to detail.

The position requires a high school diploma, with preferred education in a healthcare support field. This is an onsite role, working Monday to Friday from 8:00 AM to 4:30 PM.

Qualifications

• Ability to think on feet in new situations within a professional medical environment.
• Professional manner and appearance.
• Ability to work independently.

Responsibilities

• Greet and check-in patients, verifying/updating demographics.
• Assist patients with filling consent forms.
• Receive and process payments for medical services.
• Triage phone calls and pages.
• Assist in admissions, discharges, and transfers.

Skills

Strong organizational skills

Interpersonal and communication skills

Attention to detail

Time management and prioritization

Education

High school diploma or equivalent

College-level training/education in a healthcare support field preferred

Tools

Microsoft Office Suite (Word, Outlook)

EMR software knowledge

Job description

Cayuga Health System in Town of Ithaca is seeking a Patient Service Representative responsible for patient intake, assisting patients with forms, and managing payments in a professional medical environment. The ideal candidate will possess strong organizational skills, interpersonal communication abilities, and meticulous attention to detail.

The position requires a high school diploma, with preferred education in a healthcare support field. This is an onsite role, working Monday to Friday from 8:00 AM to 4:30 PM.