Patient Access & Services Associate

Cayuga Health, A Member of Centralus Health; Town of Ithaca (NY); On-site; USD 28,000 - 32,000; Full time

Job summary

Cayuga Health, a regional healthcare system in Ithaca, NY, is seeking a Patient Service Representative to greet patients, verify demographics, and support front-desk operations in a professional medical environment.

You will handle patient intake, assist with consent forms, process payments, triage calls, and support admissions, discharges, and transfers while maintaining accuracy and courtesy.

Qualifications

• High school diploma or equivalent.
• Professional manner and appearance.
• Strong interpersonal and communication skills.
• Meticulous attention to detail.
• Ability to work independently.
• Good time management and prioritization skills.

Responsibilities

• Patient intake, such as greet and check-in patients/verify/update patient demographics
• Assist patients with filling out consent forms
• Receive and process cash and credit card payments for medical services rendered
• Initiate calls, pages and triage phone calls.
• Assists in admissions, discharges, transfers and fulfills other customer service or clerical duties

Skills

Organizational skills

Professional demeanor

Interpersonal communication

Attention to detail

Independence

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Cayuga Health, a regional healthcare system in Ithaca, NY, is seeking a Patient Service Representative to greet patients, verify demographics, and support front-desk operations in a professional medical environment.

You will handle patient intake, assist with consent forms, process payments, triage calls, and support admissions, discharges, and transfers while maintaining accuracy and courtesy.