Patient Services Coordinator - Front Desk & Scheduling

Cayuga Health System; Town of Ithaca (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Cayuga Health System in Ithaca, NY is seeking a Patient Service Representative to support physicians and staff by coordinating scheduling for cardiac tests and procedures, verifying patient information, and managing front desk operations. The role requires an Associate degree or equivalent experience, strong interpersonal skills, and proficiency in Microsoft Office.

The position is onsite at the Cardiology MOB location near the Ithaca mall, offering an opportunity to contribute to high-quality

Qualifications

• Associates degree or equivalent experience.
• Proficient in Microsoft Office suite.
• Strong interpersonal skills with experience in customer service.
• Good time management and prioritization skills.

Responsibilities

• Coordinate with outpatient clinics to schedule testing and procedures.
• Verify patient demographics, procedural ordering, and authorization.
• Reconcile provider and schedules with unit schedules and block utilization.
• Create and organize patient charts, maintain office supplies.
• Manage front desk operations and provide a welcoming environment for patients and providers.

Skills

Interpersonal skills

Time management

Education

Associates degree or equivalent experience

College-level healthcare support training preferred

Tools

Microsoft Office

Job description

Cayuga Health System in Ithaca, NY is seeking a Patient Service Representative to support physicians and staff by coordinating scheduling for cardiac tests and procedures, verifying patient information, and managing front desk operations. The role requires an Associate degree or equivalent experience, strong interpersonal skills, and proficiency in Microsoft Office.

The position is onsite at the Cardiology MOB location near the Ithaca mall, offering an opportunity to contribute to high-quality