Patient Access & Front Desk Specialist

Cayuga Medical Center; Town of Ithaca (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

Cayuga Health is seeking a Patient Service Representative to join our on-site team. You will handle patient intake, verify demographics, assist with forms, and process payments in a professional medical setting.

The role emphasizes strong interpersonal communication, attention to detail, and the ability to work independently while managing multiple tasks efficiently in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Professional demeanor and appearance.
• Strong interpersonal and communication skills.
• Meticulous attention to detail.
• Ability to work independently.
• Good time management and prioritization skills.

Responsibilities

• Patient intake: greet and check-in patients, verify/update demographics.
• Assist patients with filling out consent forms.
• Receive and process cash and credit card payments for medical services.
• Initiate calls, pages and triage phone calls.
• Assist in admissions, discharges, transfers and other customer service/clerical duties.

Skills

Interpersonal skills

Communication

Attention to detail

Independent worker

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

EMR system

Job description

Cayuga Health is seeking a Patient Service Representative to join our on-site team. You will handle patient intake, verify demographics, assist with forms, and process payments in a professional medical setting.

The role emphasizes strong interpersonal communication, attention to detail, and the ability to work independently while managing multiple tasks efficiently in a fast-paced environment.