Patient Services Specialist – Front Desk & Access

DAP Health; Palm Springs (CA); On-site; USD 36,000 - 54,000; Full time

Job summary

DAP Health is seeking a Patient Services Representative to greet patients, collect information, and support registration in a fast-paced clinic. You will manage front-desk duties, schedule appointments, verify insurance, and ensure accurate EHR entries while delivering friendly, HIPAA-compliant service.

The role requires bilingual skills (Spanish/English) and comfort with MyChart and MS Office. On-site role in Palm Springs, CA with opportunities to grow within a mission-driven nonprofit health

Qualifications

• At least 1 year of front office medical experience or registration experience.
• Proficiency with MS Office and basic computer skills.
• HIPAA compliance and strong customer service.

Responsibilities

• Greet and assist patients with eye contact and warmth.
• Register new patients and update demographics.
• Schedule and confirm appointments; manage no-shows.
• Verify insurance and collect co-pays.
• Assist with MyChart and patient portal messages.
• Maintain accurate EHR entries and documentation.

Skills

Bilingual in Spanish/English

Job description

DAP Health is seeking a Patient Services Representative to greet patients, collect information, and support registration in a fast-paced clinic. You will manage front-desk duties, schedule appointments, verify insurance, and ensure accurate EHR entries while delivering friendly, HIPAA-compliant service.

The role requires bilingual skills (Spanish/English) and comfort with MyChart and MS Office. On-site role in Palm Springs, CA with opportunities to grow within a mission-driven nonprofit health