Patient Services Specialist — Front & Back Office

Riverview Health; Sheridan (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Riverview Health in Sheridan, IN is seeking an administrative receptionist to support front and back office operations. You will greet patients, answer phones, check patients in and out, and assist with scheduling and referrals.

You will maintain patient records, process payments, and ensure compliance with hospital policies. Prior customer service and basic office experience are preferred for success in a busy outpatient setting.

Qualifications

• High School Diploma or Equivalent required.
• Specialized Training in office administrative skills such as computers, software, and data entry preferred.
• Minimum: Previous Customer Service experience.
• Preferred: 1+ year of office administrative experience and customer service.

Responsibilities

• Meet and greet patients, respond to phone calls, and check patients in and out of the physician office.
• Maintain accurate financial records and patient records and schedule referral appointments.
• Greet patients in a friendly and courteous manner and present as trustworthy and cooperative.
• Maintain patient files or records timely and secure patient medical records.

Education

High School Diploma or Equivalent

Specialized Training in office administrative skills

Job description

Riverview Health in Sheridan, IN is seeking an administrative receptionist to support front and back office operations. You will greet patients, answer phones, check patients in and out, and assist with scheduling and referrals.

You will maintain patient records, process payments, and ensure compliance with hospital policies. Prior customer service and basic office experience are preferred for success in a busy outpatient setting.