Patient Service & Clinical Assistant (Front/Back Office)

Riverview Health; Noblesville (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Riverview Health in Noblesville, IN is seeking a Patient Service Rep/Clinical Assistant to greet patients, manage check-in/out, and support back-office tasks. You will handle scheduling, referrals, and billing in a fast-paced office environment.

The role requires high school completion and experience in customer service, with preferred office administration training. The position is Monday-Friday, 40 hours, on-site.

Qualifications

• Minimum: High School Diploma or Equivalent.
• Preferred: Specialized Training in office administrative skills such as computers, software, and data entry.
• Minimum: Previous Customer Service experience.

Responsibilities

• Meet and greet patients, respond to phone calls, and check patients in and out of the physician office.
• Assist with patient scheduling, make appointments and referrals for testing and/or other specialists.
• Collect co-payments and post outstanding balances; balance and reconcile cash drawers.
• Register and update demographic and insurance information; document in the electronic medical record.
• Maintain patient files and secure medical records; ensure compliance with policies and procedures.

Skills

Customer service

Education

High School Diploma or Equivalent

Specialized Office Training

Job description

Riverview Health in Noblesville, IN is seeking a Patient Service Rep/Clinical Assistant to greet patients, manage check-in/out, and support back-office tasks. You will handle scheduling, referrals, and billing in a fast-paced office environment.

The role requires high school completion and experience in customer service, with preferred office administration training. The position is Monday-Friday, 40 hours, on-site.