Patient Access & Scheduling Specialist

Riley Children's Health; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Riley Children’s Health in Indianapolis seeks an organized health front desk professional to manage patient flow and data entry at our front desk. You will collect information for accurate financial and demographic records to support reimbursement and clinical outcomes.

You will schedule visits, interview patients, and direct callers to the right services. Responsibilities include answering calls, processing referrals, handling mail, check-in/out, and insurance verification.

Qualifications

• High School Diploma or GED required.
• Healthcare setting experience preferred.
• Ability to learn and retain medical coding (ICD-10; CPT) preferred.
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Answering phone calls
• Scheduling appointments
• Process referrals
• Processing mail
• Check in and out patients
• Verifying insurance

Skills

MS Office

Medical coding knowledge (ICD-10, CPT)

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

Riley Children’s Health in Indianapolis seeks an organized health front desk professional to manage patient flow and data entry at our front desk. You will collect information for accurate financial and demographic records to support reimbursement and clinical outcomes.

You will schedule visits, interview patients, and direct callers to the right services. Responsibilities include answering calls, processing referrals, handling mail, check-in/out, and insurance verification.