Patient Services Specialist - Float & Front Desk

Gateway-Diagnostic-Imaging-1; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Mileage Reimbursement

Medical/Dental/Vision/Life/Pharmacy

401(k) with Employer Contribution

Paid Short-Term Disability

Paid Vacation Time

PTO Accrual Beginning Day 1

Colleague Referral Bonus Program

Job summary

Gateway Diagnostic Imaging is seeking an experienced, patient care-oriented Professional for a full-time Float Patient Service Representative to support our locations in Dallas, North Richland Hills, and Richardson, TX. You will be the first point of contact, managing check-in/check-out, scheduling, insurance verification, and payments, ensuring a welcoming, smooth visit.

The role offers premium base pay, competitive shift differentials, monthly bonuses, and an exceptional benefits program,

Qualifications

• 1–4 years of experience in a medical office setting or hospital.
• Experience in authorizations and insurance verification.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multi-task.
• Bilingual Spanish/English preferred.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check in/out patients.
• Answer multiple phone lines.
• Provide accurate information to Billing Office.
• Verify insurance details.
• Ensure accuracy of patient data in system.
• Process requests and filing of patient records.

Skills

Front desk

Customer service

Computer skills

Bilingual Spanish

Multi-tasking

Job description

Gateway Diagnostic Imaging is seeking an experienced, patient care-oriented Professional for a full-time Float Patient Service Representative to support our locations in Dallas, North Richland Hills, and Richardson, TX. You will be the first point of contact, managing check-in/check-out, scheduling, insurance verification, and payments, ensuring a welcoming, smooth visit.

The role offers premium base pay, competitive shift differentials, monthly bonuses, and an exceptional benefits program,