Patient Service Representative

Gateway-Diagnostic-Imaging-1; Weatherford (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

Gateway Diagnostic Imaging is seeking a patient service-oriented professional for a full-time Patient Service Representative position in Weatherford, TX. The role supports front-desk activities, appointment scheduling, and insurance verification.

The ideal candidate will have 1–4 years in a medical office or hospital setting, strong customer service, and solid computer skills. Bilingual English/Spanish is preferred to assist a diverse patient base.

Qualifications

• 1-4 years experience in medical office setting or hospital.
• Experience in authorizations and insurance verification preferred.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multi-task.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorization and verifications.
• Check in/out patients.
• Answer multiple phone lines.
• Provide accurate information to billing office.
• Verify insurance.

Skills

Medical office experience

Customer service

Insurance verification

Bilingual English/Spanish

Tools

Computer skills

Job description

Gateway Diagnostic Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our location in Weatherford, TX.

Work Schedule: Saturday AND Sunday 2, 10 hour shifts

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task
• Bilingual (English/Spanish) preferred

About Us:

Gateway Diagnostic Imaging is a premier provider of diagnostic imaging services, offering a comprehensive range of imaging solutions within a comfortable, service-oriented outpatient setting.

Our philosophy at Gateway is to integrate state-of-the-art equipment, highly qualified radiologists, and exceptional customer service for referring physicians, patients, and payors, ensuring the highest standards in outpatient radiology. We are recognized for our unwavering commitment to patient care delivered in a compassionate environment, coupled with a strong conviction that quality diagnostic imaging and excellence in service lead to cost-effective medical care.

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