Medical Office Scheduling & Billing Coordinator

Novant Health; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Novant Health in Charlotte, NC is seeking a Medical Office Clerk to accurately record patient demographics, insurance information, charges and collections, and to schedule patient appointments in a timely manner.

This role requires a High School Diploma or GED, one year of clerical experience in a medical office, and knowledge of EPIC systems and payer billing requirements. You will work as part of a team while maintaining confidentiality and adapting to changing priorities.

Qualifications

• High School Diploma or GED required.
• One year of clerical experience in a medical office setting required; other related experience may be considered.
• Knowledge of medical office software for updating demographics, posting charges, copays, and scheduling appointments.
• Excellent verbal communication skills; able to work with changing priorities; strong organizational, problem solving and critical thinking skills.
• Ability to interact with individuals of all cultures and levels of authority; maintain confidentiality; work as part of a team; show initiative.
• Basic medical terminology; knowledge obtainable through formal classes or work experience.
• EPIC systems knowledge required; detailed knowledge of payer billing requirements; familiarity with coding for practice specialties.
• Proficient in use of all computer software utilized in practice.

Responsibilities

• Record patient demographics and insurance information accurately and timely.
• Record patient charges and collections; schedule patient appointments.
• Cross-train in multiple administrative support functions.

Skills

Verbal communication

Changing priorities

Organizational skills

Problem solving

Confidentiality

Team player

Initiative

Medical terminology

EPIC systems

Billing knowledge

Coding knowledge

Multicultural interaction

Attention to detail

Education

High School Diploma or GED

Tools

Office software

Job description

Novant Health in Charlotte, NC is seeking a Medical Office Clerk to accurately record patient demographics, insurance information, charges and collections, and to schedule patient appointments in a timely manner.

This role requires a High School Diploma or GED, one year of clerical experience in a medical office, and knowledge of EPIC systems and payer billing requirements. You will work as part of a team while maintaining confidentiality and adapting to changing priorities.