Patient Services Specialist - Endocrinology

Agence PROvidence; Orange (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Providence Medical Foundation seeks a Patient Services Specialist - Journey Level to join our care team and deliver compassionate, efficient front-office support. You will handle patient registration, appointment scheduling, and clerical tasks with growing independence.

In this role, you’ll verify insurance, coordinate with care teams, and help patients navigate services, all while upholding our commitment to patient-focused, whole-person care and operational excellence across Providence

Qualifications

• 1 year customer service, medical office, or healthcare experience.
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Handle patient registration and appointment scheduling as core front-office functions.
• Perform insurance verification and manage general clerical duties.
• Collaborate with care teams to support patients and families.
• Demonstrate compassionate service and commitment to operational excellence.

Skills

Customer service

Healthcare experience

Job description

The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. This role is responsible for patient registration, appointment scheduling, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year customer service, medical office, or healthcare experience (or)
• 6 months experience as a Providence employee in an Associate position.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Missionof caring for everyone, especially the most vulnerable in our communities.