Patient Services Specialist - Float Personnel

Providence; Brea (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Providence is seeking a Patient Services Specialist – Journey Level to perform core front-office functions with increased independence. You will handle patient registration, appointment scheduling, insurance verification, and general clerical duties to support Providence patients and families.

This role emphasizes compassionate service, effective communication, and operational excellence as part of a care team dedicated to mission-driven care in a patient-centered environment.

Qualifications

• 1 year of customer service, medical office, or healthcare experience.
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Register patients and verify their information.
• Schedule appointments and manage calendars.
• Verify insurance and handle clerical duties.
• Collaborate with care teams to support patient flow.

Skills

Customer service

Healthcare experience

Job description

The Patient Services Specialist – Journey Level performs all core front-office functions with increased independence and efficiency. This role is responsible for patient registration, appointment scheduling, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year customer service, medical office, or healthcare experience (or)
  • 6 months experience as a Providence employee in an Associate position.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.