Front Office Patient Services Specialist — Care Expert

Agence PROvidence; Orange (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Providence Medical Foundation seeks a Patient Services Specialist - Journey Level to join our care team and deliver compassionate, efficient front-office support. You will handle patient registration, appointment scheduling, and clerical tasks with growing independence.

In this role, you’ll verify insurance, coordinate with care teams, and help patients navigate services, all while upholding our commitment to patient-focused, whole-person care and operational excellence across Providence

Qualifications

• 1 year customer service, medical office, or healthcare experience.
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Handle patient registration and appointment scheduling as core front-office functions.
• Perform insurance verification and manage general clerical duties.
• Collaborate with care teams to support patients and families.
• Demonstrate compassionate service and commitment to operational excellence.

Skills

Customer service

Healthcare experience

Job description

Providence Medical Foundation seeks a Patient Services Specialist - Journey Level to join our care team and deliver compassionate, efficient front-office support. You will handle patient registration, appointment scheduling, and clerical tasks with growing independence.

In this role, you’ll verify insurance, coordinate with care teams, and help patients navigate services, all while upholding our commitment to patient-focused, whole-person care and operational excellence across Providence