Patient Services Specialist – Day Shift (On-site)

University of Washington; Seattle (WA); On-site; USD 30,000 - 41,000; Full time

Job summary

The University of Washington is seeking a Patient Services Specialist 2 for the UW Medical Center - Montlake Ambulatory Float Team in Seattle. This full-time, 40-hour per week, day-shift role supports staff, providers, and patients with efficient communications and scheduling.

Responsibilities include triaging calls, scheduling appointments, collecting patient demographics and information, and collaborating with the clinic team to deliver high-quality care.

Qualifications

• High School graduation or equivalent.
• AND one year of healthcare, administrative, or customer service experience.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Skills

Customer service

Education

High School diploma or equivalent

Job description

The University of Washington is seeking a Patient Services Specialist 2 for the UW Medical Center - Montlake Ambulatory Float Team in Seattle. This full-time, 40-hour per week, day-shift role supports staff, providers, and patients with efficient communications and scheduling.

Responsibilities include triaging calls, scheduling appointments, collecting patient demographics and information, and collaborating with the clinic team to deliver high-quality care.