Patient Services Specialist - Day Shift, No Weekends

BJC HealthCare; St. Louis (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Benefit Eligible

No call, no weekends, no holidays

Medical, dental, vision, life-insur.

Job summary

BJC Medical Group in Saint Louis, Missouri, is seeking a full-time Patient Service Representative to serve as the first point of contact for front-office activities and help direct patient flow. The role includes patient check-ins, appointment scheduling, and maintaining patient financial records.

Ideal candidates have 2–5 years of experience in a medical office and High School Diploma or GED; preferred candidates bring Medical Office experience.

Qualifications

• High School Diploma or GED.
• 2–5 years of experience.
• Preferred Medical Office Experience.

Responsibilities

• Handles telephone calls from patients and staff; forwards calls requiring triage.
• Performs receptionist duties with close attention to detail and professionalism.
• Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
• Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
• Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.

Skills

Telephone handling

Reception duties

Customer service

Medical office experience

Education

High School Diploma or GED

Job description

BJC Medical Group in Saint Louis, Missouri, is seeking a full-time Patient Service Representative to serve as the first point of contact for front-office activities and help direct patient flow. The role includes patient check-ins, appointment scheduling, and maintaining patient financial records.

Ideal candidates have 2–5 years of experience in a medical office and High School Diploma or GED; preferred candidates bring Medical Office experience.