Patient Services Specialist - Day Shift, Medical Office

Franciscan Alliance, Inc.; Crawfordsville (AR); On-site; USD 34,000 - 52,000; Full time

Job summary

Franciscan Alliance, Inc. is seeking a Patient Service Representative in Crawfordsville, Indiana. The role involves answering calls, scheduling appointments, and guiding patients and families while coordinating with clinical staff.

The PSR will work with an electronic medical records system, collect payments and support front-office tasks across practice specialties in a busy physician office environment.

Qualifications

• High School Diploma/GED - Required
• 1 year Customer Service - Required
• 1 year Healthcare - Preferred

Responsibilities

• Answer incoming calls; respond to inquiries, schedule appointments and direct calls to appropriate staff for assistance.
• Work within an electronic medical records system
• Collect patient payments; apply payments and adjustments to patient accounts
• Balance daily encounter forms and cash drawers
• Additional daily administrative tasks based on practice specialty

Education

High School Diploma/GED

1 year Customer Service

Job description

Franciscan Alliance, Inc. is seeking a Patient Service Representative in Crawfordsville, Indiana. The role involves answering calls, scheduling appointments, and guiding patients and families while coordinating with clinical staff.

The PSR will work with an electronic medical records system, collect payments and support front-office tasks across practice specialties in a busy physician office environment.