Patient Access Pro I: Registration & Billing (Evenings)

Franciscan Alliance, Inc.

Crawfordsville (IN)

On-site

USD 19,000 - 30,000

Full time

5 days ago

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Job summary

Franciscan Health Crawfordsville Campus is seeking a Patient Access Rep I to manage preregistration and registration tasks, and to counsel patients on financial responsibilities. The role involves collecting demographic and insurance information, ensuring HIPAA compliance, and coordinating with clinical and revenue cycle teams to maintain smooth patient flow.

The position requires effective communication with patients and staff, accurate data entry, and a compassionate approach to discussing

Qualifications

Requires strong communication and interpersonal skills for interviewing patients and families.
Ability to collect demographic and financial information accurately for medical records.
Comfort with explaining copayments, prepayments, and balances to patients; HIPAA compliance.
Ability to work with medical staff and multiple departments to coordinate patient access tasks.

Responsibilities

Interview patients and families to obtain registration details without duplicating records.
Enter insurance info, address, phone numbers, and billing data accurately.
Interview patients to collect required data for registration.
Identify patient liabilities and collect copayments or arrange pre-service payments.
Complete pre-registrations to maintain patient flow.