Patient Services Specialist — Day Shift in Tulsa

Ardent Health Services; Owasso (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Hillcrest Healthcare System in Tulsa, OK is seeking a day shift, full-time Patient Services Rep to manage front-desk activities, verify insurance, register patients, collect payments and enter data efficiently. The role supports patient flow and accurate medical records across Utica Park Clinic.

The position requires a high school diploma or GED and basic computer skills, with prior customer service and medical office exposure preferred.

Qualifications

• High School Diploma or GED.
• Basic computer knowledge.
• Basic understanding of insurance, referrals and medical records.

Responsibilities

• This is a multi-faceted position including customer service, insurance verification, registration, payment collection and data entry.
• Ensure patient flow, medical record availability and completeness; schedule physician/provider appointments and maintain schedules.
• Greet patients and visitors, determine needs and assist promptly and courteously; answer phones in a friendly manner.
• Collect and verify patient information and enter into registration; receive payments and complete charge slips for data entry.
• Commit to teamwork and uphold Hillcrest Healthcare System policies and procedures.

Skills

Customer service

Basic computer literacy

Education

High School Diploma or GED

Job description

Hillcrest Healthcare System in Tulsa, OK is seeking a day shift, full-time Patient Services Rep to manage front-desk activities, verify insurance, register patients, collect payments and enter data efficiently. The role supports patient flow and accurate medical records across Utica Park Clinic.

The position requires a high school diploma or GED and basic computer skills, with prior customer service and medical office exposure preferred.